Terms and Conditions of Kilkenny County Council Library Service Membership
Joining the library
In order to join a person must complete an application form, either online or in person. Persons aged 16+, can join online and access most of our online services immediately. To borrow or request physical items e.g. books, Dvd’s etc. they must visit a library and produce photographic identification (who they are) and proof of current address (where they live).
Children and young people under the age of eighteen years must get the permission of a parent or guardian to join the library. Parents/guardians are responsible for their children in the library, their children’s selections and use of library materials and services, including access to the Internet.
Adults and persons with a young adult’s ticket can access the Internet in the library, subject to Kilkenny Library Internet policy and Kilkenny Library Wi-Fi policy.
Your library card is individual to you. It may not be used by anyone else. Bring your card to the library every time you visit.
You are asked to advise library staff, as soon as possible, of any changes in membership details or loss of library card.
Membership will allow you to use the library services as follows:
Adult: access to all library collections, services and to the Internet *
Child under 12: access to the children’s library, to DVDs up to a PG rating, and to Internet services, when accompanied by an adult. *
Young Adult 12-14: access to the children’s and young adult library, to DVDs up to a 12 rating, and to Internet services.*
Young Adult 15-17: access to the adult library, to DVDs up to 15 rating, and to Internet services.*
* (See Kilkenny Library Internet and Wi-Fi policies)
You must at all times observe the Library‘s Code of Conduct while using the library facilities.
You must comply with the conditions of the Copyright and Related Rights Act 2000.
Public libraries operate within the statutory framework in relation to all services including the Code of Behaviour for the protection and safeguarding of children in public libraries 2014. Library users must comply with all associated requirements.
A PIN will be issued with your membership card at the time you join the library. This number will be required to use any of our PCs or online services.
PINS can be reset online on library OPAC.
It is your responsibility to ensure that your PIN is not shared with anyone else, written on your library card or anywhere that would compromise the safety of your PIN.
Returns and Renewals
You will receive reminders and overdue emails to prompt you to return items to the library. Please return items on or before their due date to allow them to be borrowed by other library users. Please continue to renew your items online, by phone or in person at your local branch.
Please return overdue items once you receive an overdue notice. If there is an issue in returning the item, please contact a library staff member to discuss this.
If you do not either return an item or contact a library staff member to discuss an overdue item before you receive a third reminder, your card will be blocked from taking out or renewing any further items, including e-books and e-audio books. Borrowing privileges cannot be restored until either the overdue item is returned, or you have made contact with a library staff member to discuss the matter.
You can check the details of your membership including whether you have overdue items at any time by logging into your online account.
There will be no replacement charge for children’s items which have been lost or damaged. Members under 18 will not be asked to pay replacement costs. Replacement charges will not apply to any items lost / damaged on a Young Adult card.
You will be asked to pay a replacement charge if the item which has been lost or damaged is an adult item on an adult (over 18) membership card. This cost will be calculated as the purchase price of the item.
Replacement charges can be paid at any library branch, regardless of where the item originated from.